Dear Customer
Billing System Upgrade
To offer you a better account management experience, we are upgrading our billing system on the 18th of December, 2024.
During this period, we will make every effort to minimise disruptions to your service.
If you are usually billed before the 4th of the month, please note that your monthly invoice will be sent on the 13th of December.
Debit order collections will commence on the 27th of December.
This change only applies to the month of December 2024. Your billing date for January 2025 and beyond will be as per the norm.
If you have any questions or need assistance, feel free to reach out to our team at billing@1-grid.com. We’re happy to help.
We recommend staying alert for further email communications. We will provide additional details as we approach the upgrade date.
Thank you for your understanding.
Kind regards,
The 1-grid Team
