Dear Customer Our system is currently undergoing maintenance. To serve you better, we’re performing necessary updates to our systems. During this time, access to the client area and order functionality may be limited. We apologise for any inconvenience this may cause and appreciate your patience.

For New Orders or Sales Inquiries: Email: sales@1-grid.com Phone: 021 200 1200

Dear Customer,

To offer you a better account management experience, we are upgrading our billing system on the 19th of December, 2024.

During this period, we will make every effort to minimise disruptions to your service.

If you are usually billed before the 4th of the month, please note that your monthly invoice will be sent on the 13th of December.

Debit order collections will commence on the 27th of December.

This change only applies to the month of December 2024. Your billing date for January 2025 and beyond will be as per the norm.

If you have any questions or need assistance, feel free to reach out to our team at billing@1-grid.com. We’re happy to help.

We recommend staying alert for further email communications. We will provide additional details as we approach the upgrade date.

Thank you for your understanding.

Kind regards, The 1-grid Team